Terms and Conditions
These Terms and Conditions ("Terms") govern the relationship between Parimatch ("we", "us", "the Company") and any individual ("you", "the User") who accesses or uses the services made available at hasicilostice.cz (the "Site"). By registering an account, accessing the Site, or placing a bet, you confirm that you have read, understood, and agreed to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not use the Site or any associated services. Parimatch reserves the right to amend these Terms from time to time, and continued use of the Site after such amendments constitutes acceptance of the revised Terms.
1. About the Operator
Parimatch is an international betting and gaming brand operating the Site at hasicilostice.cz for users located in the Czech Republic. Parimatch offers a range of services including sports betting, live betting, casino games, and related promotional programs, as more particularly described elsewhere on the Site. Licensing and regulatory information applicable to the operation of this Site, including the operator's registered legal entity name, licence number, and the name of the issuing regulatory authority, is [LICENSE NUMBER / REGULATOR — TO BE CONFIRMED]. This information will be published in full and kept current as required by applicable law. Users are encouraged to verify this information directly with the Company before relying on it for any regulatory or compliance purpose.
2. Acceptance of These Terms
Access to and use of hasicilostice.cz is conditional upon your acceptance of, and compliance with, these Terms. These Terms apply to every visit to the Site, whether or not you hold a registered account. Where a conflict arises between these Terms and any other Parimatch policy, including but not limited to the Privacy Policy or any promotional terms, these Terms shall prevail unless expressly stated otherwise.
3. Eligibility and Account Registration
To use the Site's betting and gaming services, you must be of legal age to gamble under the laws of the Czech Republic and must not be located in a jurisdiction where online gambling is prohibited. You are responsible for ensuring that your use of the Site complies with all laws applicable to you. Each User may hold only one account with Parimatch. Providing false, inaccurate, or misleading information during registration, or attempting to register multiple accounts, may result in suspension or termination of your account and forfeiture of any funds or winnings associated with it, in accordance with our internal verification procedures.
4. Responsible Gambling
Parimatch is committed to promoting responsible gambling and providing Users with tools to help them manage their play. We encourage all Users to gamble responsibly and to make use of the controls made available on the Site, described below. Further information on responsible gambling is available on our dedicated page.
5. Access to Responsible Gambling Information
Detailed guidance on our responsible gambling policies, self-assessment tools, and support resources is available at hasicilostice.cz/principles-responsible-gambling. A dedicated Responsible Gambling section is also accessible directly from the main site menu, so that these controls remain easy to find at any point during your use of the Site. If you feel that your gambling activity is becoming problematic, we encourage you to seek independent support in addition to using the tools available on the Site.
6. Account Security and User Obligations
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately if you suspect any unauthorised use of your account. Parimatch employs reasonable technical and organisational measures to protect User data and account integrity, but cannot guarantee absolute security and shall not be held liable for losses arising from a User's failure to safeguard their own login details.
7. Customer Support
Should you have any questions regarding these Terms, your account, or any transaction, our support team is available to assist you. You may contact us by email at [email protected], or use our live chat service, which is available on the Support and Payments History pages of the Site. Our live chat is powered by Salesforce Chat as the primary provider, with Intercom Chat available as a secondary channel, ensuring continuity of service. We aim to respond to all enquiries promptly and in accordance with our internal service standards.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Parimatch shall not be liable for any indirect, incidental, or consequential loss arising from your use of the Site, including but not limited to loss of data, interruption of service, or losses incurred through gambling activity. Nothing in these Terms shall exclude or limit liability that cannot lawfully be excluded or limited under the laws of the Czech Republic.
9. Amendments to These Terms
Parimatch reserves the right to update or modify these Terms at any time, at its sole discretion, in order to reflect changes in our services, applicable law, or regulatory requirements. Material changes will be communicated to Users through the Site. Your continued use of hasicilostice.cz following the publication of any changes constitutes your acceptance of the revised Terms.
10. Governing Law and Contact
These Terms shall be governed by and construed in accordance with the laws applicable to the provision of these services in the Czech Republic. For any queries relating to these Terms, please contact us at [email protected]. We recommend retaining a copy of these Terms for your records.